British Travel Awards 2020 - Categories Preview
With the holiday market dominated by a few highly visible brands we operate a size grading system across a number of award categories. This enables smaller companies/brands the opportunity to be recognised and rewarded by their customers.
SIZE GRADED AWARDS:
- When a company applies for listing in a size graded category they are required to disclose the overall number of passengers/guests, retail outlets, bookings or turnover as defined by the category.
- This should be the overall figure for the company/brand and NOT related to the individual award category(s) entered.
- Companies who fail to disclose this figure at the time of registration will be sent a reminder with their direct voting app url email. If this information is not forthcoming the company/brand will be considered "large" or determined by the British Travel Awards.
- This number will be published next to the nominee in each of their elected categories on this website until 19th June 2020. (Covid-19 extension to 6th September).
- Companies can appeal the published figures of competing companies up to 19th June 2020. (Covid-19 extension to 20th September).
- Any appeal must be accompanied by independent evidence supporting the appeal that can be verified by the British Travel Awards and/or Deloitte.
- Any appeals received after 19th June 2020 will not be considered. (Covid-19 extension to 20th September).
Size graded awards - Package Holidays & Tours
Tour operators will be referenced as holiday companies on the consumer voting form award category listings.
Tour operators offering land based arrangements
- Large - More than 80,000 pax per year
- Medium - 10,000 to 80,000 pax per year
- Small - Fewer than 10,000 pax per year
Size graded award - Holiday Planning & Booking Sources
Best High Street Travel Agency
Size graded by number of physical retail outlets. Open to independent agencies NOT vertically integrated brands or companies whose main activity is online/call centre sales with a “walk-in” service
at their operations centre.
- Large - More that 50 retail outlets
- Medium - 5 to 50 retail outlets
- Small - Fewer than 5 retail outlets
Size grade awards - Accommodation Providers & Hotel Brands
Best Villa Holiday Company
Companies that market self-catering holiday accommodation with UK, Europe and oversea properties in their portfolio.
- Large - More than 2,500 rental units referenced on their website
- Medium - 400 to 2,500 rental units referenced on their website
- Small - Fewer than 400 rental units referenced on their website
Best Chalet/Winter Sports Accommodation Provider (No longer featured in 2020 awards).
Chalet and lodgings booking companies that offer accommodation only or include transport booked separately via a third party supplier.
- Large - More than 25,000 guests per year
- Medium - 2,500 to 25,000 guests per year
- Small - Fewer than 2,500 guests per year
Size graded award - Holiday Add-ons & Travel Services
Best UK Airport (No longer featured in 2020 awards).
- Large - More than 10m pax per year
- Medium - 3m to 10m pax per year
- Small - Fewer than 3m pax per year
| Best UK Airport (example of vote weighting based on pax numbers) | ||||||
|---|---|---|---|---|---|---|
| Company/Brand | CAA | Whtng | Votes | Score | Size | Result |
| London Heathrow | 78.012m | 100.00 | 15,000 | 15,000 | L | Bronze |
| London Gatwick | 45.556m | 171.24 | 15,000 | 25,686 | L | Silver |
| Manchester | 27.826m | 280.36 | 15,000 | 42,054 | L | Win |
| Glasgow | 9.897m | 100.00 | 10,000 | 10,000 | M | Bronze |
| Bristol | 8.239m | 120.13 | 10,000 | 12,013 | M | Silver |
| Belfast International | 5.836m | 169.58 | 10,000 | 16,958 | M | Win |
| Belfast City | 2.559m | 100.00 | 5,000 | 5,000 | S | Bronze |
| Southampton | 2.069m | 123.67 | 5,000 | 6,183 | S | Silver |
| Doncaster Sheffield | 1.335m | 191.67 | 5,000 | 9,583 | S | Win |
Size graded awards - UK/Domestic Hollidays & Attractions
Best UK Family Holiday Company
- Large - More than 80,000 guests per year
- Medium - 10,000 to 80,000 guests per year
- Small - Fewer than 10,000 guests per year
Best UK Holiday Parks & Lodges Company
- Large - More than 50 parks
- Medium - 10 to 50 parks
- Small - Fewer than 10 parks
Best UK Cottage Holiday Company
Self catering accommodation providers who offer UK and/or Ireland holiday properties.
- Large - More than 2,500 rental units referenced on their website
- Medium - 400 to 2,500 rental units referenced on their website
- Small - Fewer than 400 rental units referenced on their website
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