>>> Due to Covid-19 categories in this sector will not feature in the 2020 awards. Best River Cruise Line has been reassigned to Holidays Style - 2.

2020 Cruise Lines, Ferries & Airlines

Cruise Lines - Definition

A company that owns or operates a fleet of cruise ships and markets cruise itineraries to the public through travel retailers or by direct sell.


Entry Criteria


Open to cruise lines/brands that:

  • Offer packaged cruise holidays on vessels they own or operate.
  • Have valid ATOL protection and display on the CAA website authorised passengers for the year of the licence holder's current licence.
  • OR, customer protection must be provided in the event of company failure via a recognised bonding or insurance scheme.

Airlines - Definitions

An airline is a company that provides air transport services for travelling passengers and freight. Airlines utilize aircraft to supply these services and may form partnerships or alliances with other airlines for codeshare agreements.


Entry Criteria


Open to airlines operating scheduled and chartered flights from/to and via the UK.

A48 - Best Ultra-Luxury Cruise Line

A49 - Best Luxury Cruise Line

A50 - Best Family Cruise Line

A51 - Best Specialist Cruise Line (Ocean & Expedition)

A52 - Best River Cruise Line

A53 - No-fly Cruise Line

A54 - Best Large Ships Cruise Line

Cruise ships carrying more than 2,000 passengers.

A55 - Best Midsize Ships Cruise Line

Cruise ships carrying 950 to 2,000 passengers.

A56 - Best Small Ships Cruise Line

Cruise ships carrying 350 to 949 passengers.

A57 - Best Ultra-Small / Boutique Cruise Line

Cruise ships carrying fewer than 350 passengers.

A58 - Best Ferry / Mini Cruise Operator

Scheduled short sea crossing/mini cruise operators.

A59 - Best Short-haul Airlines

Flights up to 4/5 hours.

A60 - Best Long-haul Airlines

Flights longer than 6 hours

A61 - Best Airline - Economy Class

A62 - Best Airline - Business Class

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