BTA21/22 Retail & Travel Services

Travel Agencies - Definition

A travel agency provides advice and booking facilities for tourism related services to the public on behalf of suppliers such as tour operators, airlines, car rentals, cruise lines, hotels and railways.


Entry Criteria


Where relevant, customer protection must be provided in the event of company failure via a recognised bonding or insurance scheme.

A43 - Best Travel Comparison/ Offers Website

A44 - Best National Travel Retailer

Brands with more than 200 physical retail outlets and homeworker groups with national coverage.

A45 - Best High Street Travel Agency Network

Brands with 100 -200 retail outlets.

A46 - Best High Street Travel Agency

Brands with up to 99 retail outlets.

A47 - Best Cruise Holiday Retailer

Specialist retailers offering cruise holidays from a variety of cruise lines.

A48 - Best Flight Booking Website

A49 - Best Accommodation Booking Website

A50 - Best Travel Insurance Provider

Travel insurance specialists and companies who provide travel insurance as part of their services portfolio e.g. travel agents, tour operators, banks and supermarkets.

A51 - Best Foreign Exchange/ Travel Money Retailer

Foreign exchange specialists and companies who provide ForEx as part of their services portfolio e.g. banks, financial services, travel agencies, supermarkets and high street retailers.

A52 - Best Airport Parking Provider

UK airport parking and companies or websites that provide airport parking options from a range of providers.

A53 - Best Car Hire Provider

Car hire companies with UK reservation facilities and booking websites that provide car hire options from a range of rental companies.

Print Print | Sitemap Recommend this page Recommend this page
© UK Travel Awards Ltd

Web design and content compiled by