Best companies for customer service

Best Holiday Company for Customer Service

  Large Medium Small

2015

2014

2013

Parkdean

Thomson

Thomson

Titan

Titan

Titan

Martin Randall Travel

Martin Randall Travel

Andante Travels

Best Travel Retailer for Customer Service

  Winner Silver Bronze

2015

2014

2013

Travel Republic

Thomson

Thomson (a)

alpharooms.com

Barrhead Travel

Barrhead Travel (b)

Travel Counsellors

Spear Travels

(a) In 2013 this category was awarded to the best "National" and (b) best "Small" travel retailer

Best Cruise Line for Customer Service

  Winner Silver Bronze

2015

Saga Cruises

Fred. Olsen Cruise Lines

P&O Cruises

Best Ferry Operator for Customer Service

  Winner Silver Bronze

2015

P&O Ferries

Brittany Ferries

Stena Line

Best Holiday Accommodation Provider for Customer Service

  Winner Silver Bronze

2015

holidaycottages.co.uk

James Villas

Blue Chip Holidays

Dormant categories

Best Airline for Customer Service

  Winner Silver Bronze

2013

British Airways

Thomson Airways

Emirates Airline

Best Major UK Airport for Customer Service

  Winner Silver Bronze

2013

London Gatwick

Manchester

London Heathrow

Best Regional Airport for Customer Service

  Winner Silver Bronze

2013

East Midlands

Newcastle International

Leeds Bradford
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