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A travel company can be either a tour operator, travel agency to or travel organiser - determined by who the customer undertakes a financial contract - and hold the appropriate bonding and licences for consumer protection.
Either someone else has registered to vote using your email address or you have previously registered. The voting cycle runs for 15 weeks and it is not unusual to
forget that you may have already voted.
In all events an email will have been sent to the registered email address titled “Your British Travel Awards Voter Password”. Go to the log-in section at the bottom of the voting form and enter your email address and password to access the voter record.
Once you have logged-in to your voting record you will be able to view and update the registration details (excluding the email address). View, amend, add and delete the voting record across all categories. The latest details entered will replace all previous entries.
Go to the vote form. At the bottom of the page you will see the “Forgot Password” section. Enter the email address used when you originally voted and click “Email
Your password will be emailed to your registered email address after a few seconds (if not in your inbox please check your spam folder).
Go to the “Log-in” section on the vote form, enter your email address, type or copy/paste your password then click the “Log-in” button.
Once you have logged-in to your voting record you will be able to view and update the registration details (excluding the email address). View, amend, add and delete the voting record. The latest details entered will replace all previous entries.
The voter password is an auto-response email triggered by your email address being used to register votes in the British Travel Awards. Please check whether anyone who has permission to use your email address has registered using your email.
Third-party and proxy voting is strictly prohibited and we take abuse of this rule very seriously. If you are certain that there has been an unauthorised use of your email address please reply to the voter password email with the comment; “I did not register” so we can investigate any possible voting policy breach.
By registering you do agree to receive no more than five emails per year directly from the British Travel Awards.
The winners are selected by a blind draw process. When you submit your votes, your record is allocated a unique reference number. The prize list is stored in a separate file, after voting closes the draw takes place by actioning a (record range) random number generator on this file which assigns a number to each prize. These numbers are then matched to the voter database to establish the winners.
The prize provider is advised of the winner’s details and the British Travel Awards will notify the winner at their registered email within two weeks of the close of voting.
The prize arrangement is between the prize provider (not the British Travel Awards) and the prize winner. Each prize is subject to the provider’s terms and conditions and will be specific to each prize.